If for any reason you are not satisfied with your purchase, you have the right to return your products within 14 days of delivery and you can choose between changing the item, providing a credit balance. Returns for OUTLET department products are not accepted. Any shipping costs are not refunded. In order for a return to be accepted, all products must be in perfect condition with tags and original packaging.
Returns are not accepted on made-to-order products and for products that have “NON-RETURNABLE” in their description. Also, returns are not accepted on products from countries outside the EU.
NISI reserves the right to refuse returns that are not authorized and/or not shipped in accordance with the return terms detailed online and in the instructions accompanying each order. In the event of unauthorized or unacceptable returns, products will be returned to the shipping address of the original order.
Item Change: Products can be exchanged for any available different size or item.
Issuance of Credit Balance: The credit balance is credited to your account and can be used within 12 months from the date of return.